NHTSA Complaint #11424955 — 2020 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11424955
Vehicle	2020 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	July 15, 2021
Date Filed	July 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Ford has a recall for Explorer backup cameras failing but ours was not built on the correct date so it doesn't fall under the recall. Yet, our 2020 Explorers backup camera shows a blue screen and no video. Took it to the dealership and they said we were 2500 mile out of warranty and we would have to pay. You and Ford knows there is an issue and should have to fix this. it goes beyond the build date listed. This vehicle is full of gremlins and should be heavily watched.

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