NHTSA Complaint #11424953 — 2020 FORD EXPLORER LANE DEPARTURE: ASSIST

Complaint Details

ODI Number	11424953
Vehicle	2020 FORD EXPLORER
Component	LANE DEPARTURE: ASSIST
Date of Incident	July 15, 2020
Date Filed	July 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

This issue has happened 4-5 time in a years time. When driving with cruise control and lane assist enabled the car will pull to the left when it see's a dark line in the road. If i were not holding on to the steering wheel I would have been in the lane next to me. I think what's going on is lane keep or lane assist thinks there is a curve in the road and tries to correct for it. Its just a matter of time before a crash happens to a Explorer owner. I have been to the dealership 3 time for this and called Ford but they don't seem to care.

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