NHTSA Complaint #11424907 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11424907
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The engine/timing chain and heads for my 2017 Chevrolet Equinox failed. I only had this vehicle for 4 years 4 months with only 113,000 miles. I feel my safety was put at risk because out of nowhere my vehicle began jerking and bucking back in forth very badly. I had my vehicle totally diagnosed with Gateway Tire Center and Service, which cost me $283.17, just for a diagnosis. My vehicle has not been inspected due to this vehicle was brand new with zero miles when I purchased it on October 30, 2016. All maintenance has been kept up regularly on my vehicle. Before my vehicle all of sudden quit running there were no indications that there was a problem until the engine light popped on after it started the jerking and bucking back in forth. I am highly upset with the dealership who sold me this vehicle because I know they knew this vehicle would not operate any more after a certain amount of mileage. I should not have to be trying to car shop this early on for a new vehicle. I am only 13000 to 14000 miles outside of my warranty with this vehicle it is no way I should have to either purchase a new engine or buy a new vehicle. I need something done about this immediately.

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