NHTSA Complaint #11424166 — 2015 DODGE GRAND CARAVAN

Transmission pump failed while driving the vehicle causing me and my handicapped daughter to be stuck on highway. Was able to get vehicle off the road. Vehicle started to make a whining sound then when I had to stop for road construction it started to jerk forward while I was stopped with my foot in the brake. Then when I went to accelerate I had no power to move forward. Rpms would go to 4000 but vehicle would barely move. Once I was able to safely get off highway I had to call for a ride home. I hate to think if this would of happened while I was actually driving the vehicle on the busy highway and not stopped for road construction what might of happened to me and my daughter if someone would of rear ended us while my vehicle stopped moving in fast traffic! Got home and I searched for any recalls for my type of vehicle and I seen there was a recall for this problem and the recall number was s44. But when I put my vin number in it says my vehicle wasn’t covered for this recall. Well obviously it should be covered because of the faulty transmission pump stranding me on the highway. This recall should be extended to more vehicles like mine. I have called Chrysler and I am awaiting any info from them wether they are going to pay for this. The vehicle is a 2015 but only has 56000 miles on it! No way this part should fail with that amount of low miles on it. It should be covered under the recall s44! Please let me know what I can do about this if they fail to cover me under this recall. While I’m only assuming this is the problem with the vehicle due to recalls being issued for it I will be taking it to a garage to be fixed but would like to be reimbursed if this is the problem with my vehicle! Obviously the recall should of been extended to cover more vehicles than what it did. Once I have proper confirmation for the problem I will be refilling a complaint with all paper work to prove my claim if Chrysler doesn’t pay to fix this!