NHTSA Complaint #11660405 — 2015 DODGE GRAND CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11660405
Vehicle 2015 DODGE GRAND CARAVAN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.

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