NHTSA Complaint #11422432 — 2013 FORD F-150
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA
Complaint Details
| ODI Number | 11422432 |
| Vehicle | 2013 FORD F-150 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Driving at any speed, the "Ford wrench" appears in the gauge cluster, the speedometer goes to zero, transmission gear light does not respond to speed changes (slowing down or speeding up), airbag light comes on, all other indications blank out; i.e. fuel mileage, miles to go before empty, etc. Does not throw engine codes to find with normal OBD reader. Changed out throttle body but did not fix issue. Detailed sources saying its a transmission problem with the PCM or transmission lead frame and that Ford knows about it but will not put out a safety recall to get it replaced. Safety put at risk due to already recalled problem of sudden downshift to 1st gear. Ford recalled with a reprogramming of the PCM to fix this issue but unsure if it actually fixed due to the above happening. Obviously, this is bad. Paraphrasing, Ford Dealer says if they cant observe it, it doesn't exist. No warning lamps appeared before everything happened, in first paragraph above, all at once.
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