NHTSA Complaint #11422373 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11422373
Vehicle 2018 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

2018 Subaru Outback parked in driveway. I went to get in car and windshield was cracked starting at the top of the driver's side for 10 inches. I could not continue to drive the car safely for fear that the integrity of the windshield was compromised. I called the insurance company and was told to take it to Safelite to replace the windshield and have the eyesight warning system recalibrated. This is the third time a windshield has been replaced on this car due to a crack. There were no warning lamps, messages or other symptoms prior to the windshield cracking!

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