NHTSA Complaint #11422092 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11422092
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	June 21, 2021
Date Filed	June 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Automatic transmission "jumps" and clunks in and out of gear at speeds between 25-35 mph, causing vehicle to lunge. Also, experienced vehicle sporadically engaging into gear from a stop sign and lunging forward for several seconds, almost causing a car to rear end my vehicle. Problem has been reported to dealer, but dealer will not look at it for more than 2 weeks. No warning lamps or system messages appear on the dash board. This is a major safety problem as it causes the vehicle to lunge and jump randomly while driving or accelerating from a stop.

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