NHTSA Complaint #11421847 — 2016 HYUNDAI VELOSTER

The contact owns a 2016 Hyundai Veloster. The contact stated while driving at 40 mph, the oil pressure warning light illuminated. The contact pulled the vehicle over to the side of the road and check the oil and noticed the oil was low. The driver placed oil in the vehicle to continue to drive to their residence. After few days the contact took the vehicle to an independent mechanic to have an oil change done on the vehicle but the failure persisted several times. The contact then received a recall notice for NHTSA campaign number: 20V746000 (Engine) which took their vehicle to a local dealer to have the vehicle inspected due to the contact concerns that the failure on the vehicle was related to the recall. The dealer inspected the vehicle and stated the vehicle was fine but they did not place the Knock sensor detection system software on the vehicle as part of the recall repair remedy. After a few weeks, the contact was driving back to the residence when they heard a knocking noise coming from their vehicle, the vehicle lost motive power, and stalled in front of their residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.