NHTSA Complaint #11421716 — 2018 JEEP COMPASS

The contact owns a 2018 Jeep Compass. The contact stated that while coming to a complete stop, the vehicle would stall. The contact had to restart the vehicle in order to drive again. The failure would occur 3 times every week. The vehicle was taken to the dealer and the dealer test drove the vehicle for 16 miles, however, the dealer could not replicate the failure. The vehicle was then taken to another dealer Cerritos Dodge Chrysler Jeep RAM (18803 Studebaker Rd, Cerritos, CA 90703) but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer Cerritos Dodge Chrysler Jeep RAM. The manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer for diagnosis. The manufacturer also opened a case but denied buying back the vehicle. The failure mileage was 49,239.