NHTSA Complaint #11420724 — 2016 FORD F-150

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 11420724
Vehicle 2016 FORD F-150
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

After a safety recall repair concerning the door latches not securing . The passenger door opened when I took a left turn. I took it back to the dealer that did the repair and the supervisor stated that the mechanic was dismissed after improper repairs were conducted. Every once in a while the door latch does not secure causing the door latch to stay open. Additionally the back left door, under the same recall behaves the same way. It does not engage the door latch mechanism. I brought this to the attention of the repair facility and I was assured that there is nothing wrong with my doors securing to the latch. Yet, there seems to be a problem securing my door. There is no warning from the trucks system that a door is open or unsecured. My 72 year old mother was in the passenger seat when the door opened. Now she won't get into my vehicle for fear of her life. My back left passenger door swung open as I was backing out of my driveway. The dashboard did not indicate the door was open. The problem ONLY first appeared AFTER the safety recall repair was conducted. I have no confidence in my does being secured. The doors opening has happened several times. Since the repair sep 2018. The doors are not dependable and I must sell this truck in order to get my family out of any harm

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