NHTSA Complaint #11490857 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11490857
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	October 25, 2022
Date Filed	October 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Body scratches were repaired on the truck after minor scrapes done while parking vehicle. Passenger side door repaired scrapes and after repaired door would not open from either inside or outside. Repair place sent us to Ford dealer for repair of door latch, then Ford dealer told us it was not covered by recall. Amount charged was 189.99 and we still have problem with an estimate of around 700.00 for fixing the problem. We were told the latch problem was related to the aging of the latch. This truck is 2016.

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