NHTSA Complaint #11420068 — 2017 HONDA RIDGELINE

BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11420068
Vehicle 2017 HONDA RIDGELINE
Component BACK OVER PREVENTION: CAMERA SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I own a 2017 Honda Ridgeline and am original owner. Couple of months ago my backup camera went black with only the yellow space image showing on the screen. Went to dealer and they said it was the camera. Made appointment for this repair for $391. After 2 hours they said it wasn't the camera and that the wiring harness in the tailgate was severed and to replace it was $1,641. I said no thanks. In researching online I guess it is a very common problem. You tend to rely on it. There was no warning that it was going to happen. I backed into another vehicle recently that I am sure I would not have had the camera worked. This is not a work truck. It is my daily driver. I currently have almost 38,000 miles on it and have owned it just over 4 years so it is beyond the warranty coverage. In my opinion there should be a recall by Honda Motor Corporation for this serious problem.

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