NHTSA Complaint #11418923 — 2003 FORD WINDSTAR

The contact owns a 2003 Ford Windstar. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the contact noticed that the rear axle was severely corroded. The vehicle was taken to the dealer however, the mechanic failed to fix the failure. The vehicle was not repaired and remained at the dealer. The contact referenced NHTSA Campaign Number: 15V608000 (Suspension) as a possible solution to the failure however, the VIN was not included. The contact was concerned for his safety while driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The VIN was not available.