NHTSA Complaint #11418508 — 2020 SUBARU ASCENT

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11418508
Vehicle 2020 SUBARU ASCENT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I bought this car brand new from Subaru dealer in Sterling VA. Starting form first week we start having issues with certain parts. (steering, line assist, unexpected breaking, shaky/wobbly brakes, raw fuel smell in the cabin and around the car.) I took the car may times to dealer to get it serviced however every time I was sent back as they couldn't replicate the issue. In one instance, they found some errors on the front brakes and changed it. After that car still having issues with breaking noise and also shakiness when breaking during high speeds. One of my biggest concern is the raw fuel smell coming into the cabin during idle or low speeds. I have to use the internal air circulation to avoid to bring raw smell from engine to cabin. I also noticed raw smell is also noticeable if you park. front of the car, front passenger and driver sides also have that raw fuel smell. Dealer couldn't replicate the smell however I have some of my friends and family members noticed it without having expert knowledge on the issue. I am thinking, Subaru ascents turbo system might be causing the fuel smell. Either its dangerous for fumes in the cabin and/or it is fire hazard eventually. I also think break problems are due to wrong sizing of the break parts for the size of the car. You can easily feel breaks are having difficulty stopping car when going down hill over 50 miles hr... It starts wobbling. Per master tech in my Subaru dealer, this is normal Subaru Ascent behavior and there is nothing wrong. I don't believe that. Attaching all the documentation I have.

Related Complaints for the 2020 SUBARU ASCENT

Other SERVICE BRAKES Complaints

#11611705 The emergency brake occasionally comes on for no apparent reason. It has happened multiple times before but, never wh...
#11608386 Transmission failure, chugging while driving on the road then slowed down in middle of the intersection, won’t accele...
#11573981 I have encountered a series of persistent issues with the vehicle since its initial purchase, indicating fundamental ...
#11521145 The car has issues with rapidly deteriorating brakes. The brakes have been replaced twice and I feel they are bad ag...
#11519244 The braking system on the vehicle does not operate as expected on the vehicle. As a result a vehicle that only has 4...

Recent Complaints for the 2020 SUBARU ASCENT

#11719539 ENGINE Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...
#11719539 POWER TRAIN Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...
#11717930 ENGINE Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forum...
#11717228 LANE DEPARTURE: ASSIST I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...
#11717228 POWER TRAIN I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...
Check any vehicle history by VIN - Free vehicle history report