NHTSA Complaint #11521145 — 2020 SUBARU ASCENT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11521145
Vehicle	2020 SUBARU ASCENT
Component	SERVICE BRAKES
Date of Incident	April 28, 2021
Date Filed	May 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The car has issues with rapidly deteriorating brakes. The brakes have been replaced twice and I feel they are bad again. This puts myself, anyone in my car, and any car around me at risk. The dealer is aware of the issue. Car was last inspected with the same concerns in mid-April to which the dealership responded the brakes are "like new". No one else has inspected the vehicle including the police or insurance representative. There was no warning lights related to the issue. I could just feel the brakes grinding. They were first replaced one year after purchasing the vehicle on 4/28/21. They were replaced again on 6/23/22. They feel like they are grinding again.

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