NHTSA Complaint #11418300 — 2020 FORD F-150

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the display screen. The dealer was made aware of the recall and the failure. The dealer informed the contact that parts were on back order. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 500. Parts distribution disconnect.