NHTSA Complaint #11417876 — 2018 SUBARU OUTBACK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11417876 |
| Vehicle | 2018 SUBARU OUTBACK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Since June of 2020, my 2018 Subaru Outback has now had four cracked windshields with little to no explanation. The first crack was repaired by a Subaru dealership, only to crack again within 24 hours. The same dealership refused to cover the cost of the second windshield replacement. Then in Nov 2020, it cracked again and a different Subaru dealership did cover the cost of the third windshield replacement, but only after filing a compliant with Subaru Corporate. Now in May 2021, the windshield has cracked again with little to no impact and needs to be replaced. Each time the windshield cracked, it significantly spread across the the windshield within hours, and poses a risk to driving. Please assist, as I am aware of active lawsuit for this same type of car misfunction occurring with other 2018 Subaru models, and cannot afford to have a car continue to have this issue.
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