NHTSA Complaint #11416363 — 2011 HYUNDAI SONATA

VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY, IN MOTION AND ON CITY STREETS. AND WILL NOT RESTART. ON 11/10/20, HYUNDAI DEALER INSPECTION FOUND ENGINE SEIZED CAUSING A NO START CONDITION. PA APPROVED ENGINE REPLACEMENT UNDER CAMPAIGN T3G. PERFORMED TSB 17-EM-001 AND REPLACED BOTH STARTER AND INTAKE MANIFOLD DUE TO HAVING DEBRIS AND STARTER INTERMITTLY NOT ENGAGING 8P1326KO 8.3 REPLACED ENGINE UNDER CAMPAIGN T3G PER PA. AN IN DEPTH MULTI POINT INSPECTION PROMOTING SAFETY AND RELIABILITY MINIMIZING MECHANICAL FAILURE WAS PERFORMED. ON 5/6/2021 THE ENGINE FAILED AGAIN, DEALERSHIP IN NORMAN OK FINALLY SERVICED THE VEHICLE ON 5/11/2021 UNDER ENGINE RECALL WARRANTY AFTER MULTIPLE ESCALATION COMPLAINTS CLAIMING TO HAVE PASSED BEARING CLEARANCE TEST, COMPUTER UPDATES AND REPLACED ENGINE KNOCK SENSOR. VEHICLE ENGINE FAILED AGAIN 10 MILES FROM DEALERSHIP WHO REFUSES TO INSPECT ENGINE WARRANTY PROBLEMS WITHOUT AN OPEN RECALL: NHTSA CAMPAIGN NUMBER 18V934000 AFFECTS ENGINE, FUEL SYSTEM, GAS, PE19003/PE198003 AFFECTS ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GAS, UNKNOWN, RQ17004 AFFECTS SCOPE AND TIMELINESS, 18V934000 AFFECTS HIGH PRESSURE FUEL PIPE MAY LEAK FROM ENGINE, FUEL SYSTEM, GAS, 15V-568/17V-226 AFFECTS GAS DIRECT INJECTION ENGINES, THE HIGH PRESSURE FUEL PIPE THAT CONNECTS TO THE FUEL PUMP MAY BE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING ENGINE REPLACEMENT PROCEDURE. DEALER REFUSES TO INSPECT INSTEAD KEEPS GUESSING SOLICITING SERVICE REPAIRS TO REPLACE FUEL PUMPS AND BELTS OUT OF POCKET RANGING COSTS FROM $500 TO $1200 WHILE COLLEGE STUDENT IS STRANDED 400 MILES AWAY FROM HOME.