NHTSA Complaint #11415561 — 2014 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11415561
Vehicle	2014 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	March 16, 2021
Date Filed	May 7, 2021
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THE DOORS LOCKED UNINTENDEDLY WITH THE KEY STILL IN THE IGNITION. THE CONTACT STATED THAT THE DOORS SHOULD NOT LOCK INDEPENDENTLY WHILE THE KEY WAS IN THE IGNITION. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (6300 N. RIDGE RD, MADISON, OH 44057, (440-428-1141) WHERE THE DEALER REPLACED THE KEY FOB BATTERY HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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