NHTSA Complaint #11415323 — 2015 DODGE GRAND CARAVAN

I WAS DRIVING UP A HILL ON A BRIDGE AND ALL OF A SUDDEN I LOSS POWER TO MY WHEELS OF THE VAN. I WAS ALMOST REAR ENDED BY 3 DIFFERENT CARS BECAUSE I COULD NOT DRIVE ANY FURTHER. I WAS LEFT STRANDED IN THE MIDDLE OF A BRIDGE. I GOT THE VEHICLE TOWED TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE TRANSMISSION PUMP INSIDE THE TRANSMISSION HAD GONE OUT. I WAS TOLD THAT MY EXACT YEAR AND VEHICLE FIT A TRANSMISSION PUMP RECALL FOR THE EXACT ISSUE. AFTER CALLING CHRYSLER'S RECALL HOTLINE, THEY DID A SEARCH OF MY VIN AND SAD THAT MY VIN NUMBER DID NOT MATCH FOR A TRANSMISSION RECALL. AND THEY TOLD ME THERE'S NOTHING THEY COULD DO ABOUT IT. AFTER RESEARCHING ONLINE I HAVE FOUND THAT THE 2015 DODGE CARAVAN DID HAVE RECALLS FOR THE TRANSMISSION PUMP IN 2016.THE RECALL CENTRE TOLD ME THAT IT WAS VIN NUMBER SPECIFIC ON THE RECALL AND THAT MINE WAS NOT GOING TO BE COVERED.