NHTSA Complaint #11415267 — 2014 HONDA ACCORD

RECEIVED A RECALL NOTICE FROM HONDA FOR THE DRIVESHAFTS PREMATURE FAILURE ON THE 2014 ACCORD MODELS. THIS FAILURE IS RELATED TO PREMATURE CORROSION OF THE DRIVESHAFTS. THEN WE RECEIVED NOTICE THAT THE VEHICLE RECALL WAS CANCELED BECAUSE " WE DON'T LIVE IN A SNOW AREA AND THAT NO CORROSION SHOULD HAVE OCCURRED. THIS IS NEBRASKA! PLENTY OF SALT AND SNOW! AND WHEN THE VEHICLE WAS IN FOR REGULAR SERVICE IN JULY, THE MECHANIC SHOWED ME THE AXLES AND "STRONGLY ADVISED A REPLACEMENT" EVEN BEFORE WE HAD RECEIVED ANY RECALLS FROM THE MANUFACTURER. I REACHED OUT TO THE LOCAL HONDA DEALER AND THEY STATED THAT THERE WAS A RECALL FOR DRIVESHAFTS AND PROVIDE ME WITH THE RECALL WEBSITE. SO I SUBMITTED THE REQUIRED INFORMATION TO THE HONDA RECALL WEB SITE.THIS INCLUDED THE SERVICE INFORMATION, APPROPRIATE INVOICES AND THE ORIGINAL RECALL SHEET. 6 WEEKS LATER, HONDA CUSTOMER SERVICE CALLED ME AND STATED THERE WOULD NOT BE ANY REIMBURSEMENT FOR THE REPLACEMENT OF THE DEFECTIVE DRIVE SHAFTS. THEY BASED THEIR DECISION ON THE ASSUMPTION THAT NEBRASKA WAS NOT A SNOW STATE NOR WOULD CORROSION BE A FACTOR.GIVEN THE NUMBER O F HONDA'S ON THE STREETS IN NEBRASKA, I JUST CAN'T BELIEVE MY VEHICLE IS THE ONLY ONE WITH DEFECTIVE DRIVESHAFTS. I HAVE THE BILL AND THE FIRST HAND LOOK AT THE DEFECTS TO PROVE DIFFERENTLY. I BELIEVE HONDA SHOULD EXPAND THE RECALL TO INCLUDE NEBRASKA AND THIS IS A SERIOUS SAFETY ISSUE.