NHTSA Complaint #11650226 — 2014 HONDA ACCORD

The contact owns a 2014 Honda Accord. The contact stated while driving from a complete stop and making a right turn, the vehicle lost power and started rolling. The vehicle was able to reverse 100 ft. and to push the vehicle 20ft. into a nearby parking lot. The contact inspected the vehicle and noticed that the front passenger's side CV axle was fractured. The vehicle was towed to the dealer, where it was diagnosed that the front passenger's side CV axle was fractured and could not be separated from the knuckle. The dealer applied excessive heat to separate the CV axle from the knuckle to replace the drive shaft; however, the part could not be separated. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V769000 (Power Train), which the dealer related to the failure. The manufacturer was notified of the failure and informed the contact that the notice of NHTSA Campaign Number: 20V769000 (Power Train) was previously sent; however, the contact had not received the recall notification. The contact was concerned that the absence of a recall almost caused the contact and his family members to be involved in a crash and to be injured. The vehicle had not been repaired. The failure mileage was 186,753.