NHTSA Complaint #11415016 — 2016 HYUNDAI VELOSTER

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO HAD REPLACED THE ENGINE PREVIOUSLY DUE TO AN OIL CHANGE THAT WAS SERVICED INCORRECTLY. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE 12,000 MILS WARRANTY COVERAGE FOR THE ENGINE. THE VEHICLE WAS THEN TOWED TO AUTOMAX HYUNDAI (3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOWED THE SYMPTOMS OF THE RECALL HOWEVER, SINCE THE ORIGINAL ENGINE HAD BEEN REPLACED, THE MANUFACTURER WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.