NHTSA Complaint #11414434 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11414434
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 16, 2021
Date Filed	April 29, 2021
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY 2020 FORD EXPLORER, BOUGHT BRAND NEW. AT 25K MILES, CAR STARTED TO MAKE THIS WEIRD SOUND WHEN THE GEAR SHIFTS 1-2 AND 2-3 WHEN ACCELERATING. NOW EVERY TIME IT SHIFTS VERY NOTICEABLY FROM 1-2 AND 2-3, IT JERKS SO HARD. IT IS SO ANNOYING. SERIOUSLY SO DISAPPOINTED THIS CAR IS MY DREAM CAR. LOVE EVERYTHING ELSE ABOUT IT. IS THIS GOING TO BE AN ONGOING PROBLEM FOREVER? I WOULD LIKE IT TO GET RECALLED BECAUSE I KNOW FOR A FACT THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. TONS OF FORUMS OUT THERE ARE EXPLAINING THE EXACT SAME ISSUE. WHAT A SAME, BECAUSE THIS CAR IS PLEASING TO THE EYE BUT.... I DON'T WANT TO RECOMMEND IT TO SOMEONE BECAUSE OF THIS ISSUE.. CURRENTLY WAITING TO BE ABLE TO GET THE CAR IN THE SHOP BECAUSE THE TRANSMISSION DEPARTMENTS ARE BOOKED... MAKES ME WONDER IF THEY ARE ALL 2020 FORD EXPLORERS

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