NHTSA Complaint #11414129 — 2011 HYUNDAI SONATA

TL*THE CONTACT'S DAUGHTER OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN DECEMBER FOR UNKNOWN RECALLS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE BEGAN TO PRODUCE SMOKE FROM THE ENGINE COMPARTMENT THROUGH THE DASHBOARD. THE CONTACT'S DAUGHTER WAS ABLE TO PULL OVER AND EXITED THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENT WERE CALLED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE FAILURE CAUSE WAS NOT DIAGNOSED BY THE DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.