NHTSA Complaint #11413493 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11413493
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2021
Date Filed	April 23, 2021
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

JEEP WILL STALL WHILE DRIVING. ENGINE WILL SHUT OFF, LOSE POWER STEERING, CANNOT ACCELERATE TO TRY TO GET OUT OF HARMS WAY, BATTERY, OIL AND ENGINE LIGHT WILL COME ON AND RECEIVE A MESSAGE SAYING TO "SHIFT TO PARK OR NEUTRAL TO START THE VEHICLE". IF YOU WANT A COUPLE MINUTES THE JEEP STRUGGLE TO TURNOVER BUT EVENTUALLY WILL. THIS IS EXTREMELY DANGEROUS AND THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY!!!! THIS IS A MAJOR SAFETY ISSUE!!! IT HAS HAPPENED TO ME 6 TIMES IN THE PAST 3 WEEKS. IT HAPPENS WHILE DRIVING AND OCCURS WITHOUT WARNING ON ANY STREET OR HIGHWAY, TURNING OR BRAKING.

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