NHTSA Complaint #11408457 — 2015 HYUNDAI SONATA

DISAPPEARING OIL. FOR YEARS NOW MY CAR HAS BEEN PROGRESSIVELY USING OIL. NOW I CAN'T EVEN GO A WEEK WITHOUT PUTTING IN MORE OIL AND IT HAS FOULED SPARK PLUGS AND LEFT ME STRANDED TWICE NOW, AND CONTINUES TO EXCESSIVELY CONSUME OIL. I FINALLY GOT TIRED OF THIS AT 130K MILES AND TOOK IT TO RELIABLE HYUNDAI IN SPRINGFIELD, MO. THIS DEALERSHIP HAS BEEN COMPLETELY USELESS IN OFFERING ANY HELP, ANSWERS, OR SOLUTIONS. THEY'VE ALREADY CHARGED ME $400 FOR A 'COMBUSTION CHAMBER CLEANING' - TOLD ME I WOULD BE REIMBURSED IF IT DIDN'T WORK, THEN WHEN IT WAS OBVIOUS IT DIDN'T WORK THEY DID NOT REFUND ME. THEY HAVE MADE ME JUMP THROUGH HOOPS IN HOPES I WILL EVENTUALLY GET A NEW ENGINE, BUT REPEATEDLY REMIND ME ULTIMATELY THAT MAY NOT HAPPEN. IN 2 MONTHS I HAVE HAD TO GO TO RELIABLE HYUNDAI, MISSING WORK, 11 TIMES FOR THEIR OIL CONSUMPTION TEST WHEN IT'S OBVIOUS NOTHING IS GOING TO CHANGE BECAUSE 'THAT'S HYUNDAI'S PROTOCOL. I AM GOING TO LOSE MY JOB FOR ATTENDANCE AND EVEN AFTER THAT, HYUNDAI STILL MIGHT NOT FIX THE ISSUE. HORRIBLE COMPANY, WITH HORRIBLE PRACTICES AND CUSTOMER SERVICE. NOW I'M STUCK WITH A CAR THAT HAS LOST A TREMENDOUS AMOUNT OF VALUE, CONTINUES TO DEVOUR OIL, AND HYUNDAI DOESN'T WANT TO DO ANYTHING ABOUT IT UNTIL AFTER I GO THERE NEARLY 15 TIMES. UNACCEPTABLE. WHEN I BOUGHT MY CAR I DIDN'T GET A 'IT'LL PROLLY ONLY MAKE IT TO 140K MILES' DISCOUNT. FORCE HYUNDAI TO RECALL ALL OF THEIR FAULTY ENGINES FOR OIL CONSUMPTION AS WELL! IF I WASN'T SO DILIGENT MY ENGINE WOULD HAVE SEIZED BY NOW. I SHOULDN'T BE PUNISHED FOR MAKING SURE MY VEHICLE IS PROPERLY MAINTAINED.