NHTSA Complaint #11408085 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11408085
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	April 13, 2021
Date Filed	April 14, 2021
Mileage	25,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

WINDSHIELD MADE A POPPING SOUND AND THEN SPIDER CRACKED FOR NO APPARENT REASON. NOT NEAR OTHER VEHICLES ON THE ROAD WHEN THE CRACK HAPPENED, NO FLYING DEBRIS. WAS DRIVING AT ABOUT 60 MPH ON A FREEWAY ON NO CALIFORNIA. THE CRACK STARTED ON THE PASSENGER SIDE AT THE BOTTOM OF THE WINDSHIELD. THE WINDSHIELD THEN MADE A SECOND POPPING NOISE AS THE PASSENGER WATCHED THE CRACK SPREAD. THERE IS NO INDENTATION FROM A ROCK CHIP. JUST THE CRACK ACROSS A SMOOTH WINDSHIELD.

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