NHTSA Complaint #11407785 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11407785
Vehicle	2016 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	April 12, 2021
Date Filed	April 12, 2021
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN DRIVING AT A SLOW SPEED, SUCH AS IN A LINE OF CARS GOING THROUGH A DRIVE THRU, THE VEHICLE BEGINS TO SKIP. ALMOST HOPPING ALONG RATHER THAN SLOWLY MOVING. I HAVE OBSERVED IT HAPPENING IN BOTH ECO MODE AND REGULAR DRIVING MODE. THIS IS NOT A CONSTANT BUT FREQUENT. I ALSO HAVE INSTANCES OF WHERE IT DOESN'T PICK UP SPEED AND TAKES TIME TO SHIFT GEARS. I THINK IT MAY BE THE TRANSMISSION SKIPPING AND NOT SHIFTING GEARS APPROPRIATELY CAUSING IT TO HOP OR JUMP. AT ALL TIME THE CARE WAS IN MOTION AND ON CITY STREETS NEVER ON A HIGHWAYS.

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