NHTSA Complaint #11407752 — 2017 MERCEDES-BENZ SPRINTER 3500

SIDE ENTRY DOOR OPENED TWICE WHILE DRIVING. 1ST WE THOUGHT WE DIDN'T CLOSE IT RIGHT, BUT I CHECKED AND DOOR HAD LOCKS ENGAGED. THE 2ND TIME THAT DOOR OPENED UP, I PULLED OVER AND CHECKED AND ENGAGED ALL LOCKS ON DOOR AND THEN PUSHED IT A BIT AND TO MY SURPRISE THE DOOR OPENED UP! IT TURNS OUT THE SCREWS WERE LOSE SO THE LOCKS WERE NOT ENGAGING. SO I TIGHTENED THEM UP WITH THE DRILL AND PROBLEM SOLVED. THIS IS AN RV AND IT IS DRIVEN MANY MILES AND ON BUMPY ROADS SO THE SCREWS WILL LOOSEN UP CAUSING THE DEADBOLT LOCKS NOT TO ENGAGE PROPERLY. 2ND ISSUE, HOLES UNDERNEATH BED DESIGNED TO ALLOW SLIDEOUT ROLLERS TO EXTEND BED IS A SAFETY CONCERN AS GAS FUMES ENTER THE RV.*DT