NHTSA Complaint #11407364 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11407364
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	April 2, 2021
Date Filed	April 10, 2021
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I AM CURRENTLY ON MY SECOND WINDSHIELD AFTER HAVING THE FIRST REPLACED FOR CRACKING. THE REPLACEMENT NOW HAS UPWARDS OF 100 PITS OR CHIPS AND LOOKS WELL ON ITS WAY TO CRACKING AGAIN. I HAVE VISITED THE DEALERSHIP AND SUBARU WILL NOT ENTERTAIN THE IDEA OF COVERING THIS UNDER WARRANTY EVEN THOUGH THERE SEEMS TO BE A KNOWN ISSUE OF WINDSHIELD FAILURE. THE CHIPS AND PITS HAVE COME FROM NORMAL USE WHILE DRIVING AND THE WINDSHIELD HAS NOT BEEN STRUCK BY ROCKS OR ANY LARGER OBJECTS.

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