NHTSA Complaint #11407301 — 2017 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11407301
Vehicle 2017 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 30,929 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THIS IS A RE-SUBMISSION OF COMPLAINT NO 11398779. PHOTO FILES FAILED TO UPLOAD. I HAD JUST ENTERED THE GOLF COURSE PARKING LOT AND HAD TURNED RIGHT TO ENTER A PERPENDICULAR PARKING SLOT. MY SPEED WAS LESS THAN 5 MPH. MY CAR SUDDENLY ACCELERATED OUT OF CONTROL, HIT A CONCRETE PARKING BLOCK (6 IN HIGH) AND THEN OVER A 1 FOOT HIGH WALL WHICH WAS 3 FEET FROM THE BLOCK. THE CAR ENDED UP ON A DOWN SLOPE AND THE REAR WHEEL FORTUNATELY CAUGHT ON A RETAINING WALL. I WAS NOT INJURED AND THE AIRBAGS DID NOT DEPLOY. THERE WAS ONE WITNESS TO THIS TERRIFYING EVENT WHICH OCCURRED ON FEBRUARY 4, 2010 AT ABOUT 8:10 AM. IT OCCURRED IN A PART OF THE PARKING LOT I HAVE USED AT LEAST 50 TIMES IN THE PAST YEAR. SEVERAL MEMBERS HAVE SAID THEY ARE AFRAID OF PARKING IN THESE SPOTS AND WILL NEVER USE THEM AGAIN. THE COMPONENT THAT FAILED IS UNKNOWN TO ME, BUT I FEEL IT IS A DEFINITE SAFETY RISK. I WAS FULLY INSURED AND THE MINOR DAMAGE TO THE CAR WAS COVERED BY MY INSURANCE.

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