NHTSA Complaint #11523077 — 2017 SUBARU OUTBACK
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11523077 |
| Vehicle | 2017 SUBARU OUTBACK |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
In the morning of Jan 28th, I drove this car off highway(North bound MoPac) to the ramp to frontage road to 360 in Austin TX. the vehicle lost control out of sudden and crashed to the left side of the road. the accident caused total loss of the vehicle but luckily a>the passages and the the driver on the car are OK. b>no other vehicle was involved . As the drive of this vehicle , I feel the crash was so strange so later on I requested both insurance company (AAA) and Subaru to investigate the possibility of malfunctions of the car. AAA -- claim number 015641968 Subaru --case 230128-1800367 AAA claimed the total lost but refused to do further investigation. Subaru took my request in March. Early this month, Subaru said their finished the comprehensive inspection and simply claimed the car was running normal when the accident happened. They don't want to share any further information about what they've found and they also don't want the inspect technician to talk to me about the results. I would like ask NHTSA, as the regulatory authority, to look into the their inspection report to make sure this vehicle does not have any abnormalities as their claimed. Thanks!
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