NHTSA Complaint #11510935 — 2017 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11510935
Vehicle	2017 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	March 2, 2023
Date Filed	March 9, 2023
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2017 Subaru Outback. The contact stated while driving approximately 55 MPH, the vehicle unintendedly accelerated towards a truck in front. The contact used excessive force to depress the brake pedal to stop the vehicle. The contact stated that the braking distance was extended due to the failure. Additionally, there was an abnormal thumping sound heard while the vehicle was coming to an abrupt stop. The contact pulled to the side of the road and inspected the vehicle but found no cause for the failure. After waiting momentarily, the contact proceeded to drive, and the vehicle operated as needed. The vehicle had been taken to the dealer but was not diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.

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