NHTSA Complaint #11406620 — 2020 KIA SPORTAGE

I WAS DRIVING AND I BEGAN SMELLING A BURNING SMELL WHEN I HIT THE BRAKES. THE SMELL HAS GOTTEN STRONGER AND NOT GONE AWAY. I MADE AN APPOINTMENT AT THE DEALERSHIP AFTER FINDING OUT THERE WAS RECALLS ON VEHICLE THAT WERE MY MAKE AND MODEL AND THE RECALL DESCRIBED EXACTLY WHAT WAS HAPPENING. THE DEALERSHIP WAS NOT HELPFUL. THEY SAID THEY HAD NOT GOTTEN A RECALL ON MY SPECIFIC CAR YET AND THOUGH THEY COULD DETECT AN 'ODOR' THEY WEREN'T CERTAIN WHAT IT WAS FROM AND LITERALLY TOLD ME TO NOT PARK INDOORS. AND IF MY CAR CAUGHT FIRE TO EXIT QUICKLY. I ALSO CALLED KIA AND THEY TOLD ME THE SAME THING AND THAT I COULD TRY ANOTHER PLACE FOR A SECOND OPINION. I TOLD THEM THERE WAS A RECALL AND MY FUSES NEEDED TO BE CHECKED. NO ONE WANTED TO HELP ME.