NHTSA Complaint #11686449 — 2020 KIA SPORTAGE

Update: after second opinion from another auto shop they said my car entered limp mode to prevent fire. Again, I had no warning! Kia tried to tell me the engine light must have came on and cleared itself (engine lights don’t clear themselves) and they refuse to check the recall fix of the HECU. They tell me the recall has been fixed so it can’t be the problem. Myself and my kids were put at risk as this problem causes risk of wrecks or even fires and Kia is not wanting to take any responsibility for it. These are the same issues as other Kia’s but because of my vin number they won’t even speak to me (literally, called Kia Clarksville and left a message with a woman for service to call me back for repairs and they won’t even call me back to schedule the repair - they are charging me over $6000)