NHTSA Complaint #11405647 — 2017 FORD F-350

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11405647
Vehicle	2017 FORD F-350
Component	LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Date of Incident	January 1, 2017
Date Filed	March 30, 2021
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED WHILE TURNING INTO A PARKING LOT, THE TAILGATE DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V864000 (LATCHES/LOCKS/LINKAGES) AT LABRUM FORD, INC. (901 S MAIN ST, HEBER CITY, UT 84032, (435)654-4910). THE CONTACT STATED THAT THE FAILURE RECURRED OVER 50 TIMES, BEFORE AND AFTER THE RECALL REPAIR. THE DEALER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.

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