NHTSA Complaint #11320302 — 2017 FORD F-350

I TOOK MY TRUCK IN FOR A NONRELATED REPAIR. WHEN I WAS THERE I WAS INFORMED THAT THERE WAS A SAFETY RECALL ON TAILGATE OPENING. I NEVER HAD A PROBLEM WITH IT OPENING BUT SINCE IT WAS ALREADY AT THE DEALERSHIP FOR OTHER REPAIRS, I OKAYED THE RECALL REPAIR ON THE TAILGATE OPENING ON ITS ON. NOW SINCE I HAVE HAD THE REPAIR DONE ON MY TRUCK THE TAILGATE OPENS ON ITS OWN NOW. I HAVE TAKEN IT BACK SEVERAL TIMES FOR THE PROBLEM. BUT I HAVE BEEN TOLD THAT IF THEY CAN'T VERIFY THE PROBLEM THEY CAN'T FIX IT. BUT I CAN'T MAKE IT DO IT ON COMMAND. IT DOES IT ON ITS OWN ONCE EVERY 7 TO 14 DAYS. CAN I GET HELP ON GETTING THIS PROBLEM REPAIRED? MOST OF THE TIME WHEN THIS HAPPENS I GET INTO MY TRUCK, START IT AND GO TO BACK UP. I GET WARNING TONE AND NOTICE THAT THE TAILGATE IS DOWN. I'M WORRIED THAT I COULD BE PULLING A TRAILER WHEN THIS HAPPENS AND IT DAMAGES MY TAILGATE AND TRAILER.