NHTSA Complaint #11405275 — 2017 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11405275
Vehicle	2017 JEEP CHEROKEE
Component	ENGINE
Date of Incident	March 19, 2021
Date Filed	March 28, 2021
Mileage	31,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE DRIVING ON HWY 395 TRAVELING NORTH FROM SPOKANE, WA, WITH CRUISE CONTROL SET AT 60 MPH, AFTER CRESTING A LOW HILL AND DESCENDING THE HILL MY CAR'S ENGINE BEGAN RACING THE RPM WENT TO 4500 RPM AND I COULDN'T GET IT TO SLOW DOWN OR STOP BY BRAKING OR CHANGING THE CRUISE CONTROL. MY CAR GOT TO 80 MPH WHEN I FINALLY GOT THE CRUISE CONTROL TO DISENGAGE BY PRESSING CANCEL AGAIN WHILE BRAKING. THIS IS THE SECOND TIME THIS HAS HAPPENED. IT'S VERY SCARY. I'M AFRAID TO USE THE CRUISE CONTROL IN MY CAR.

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