NHTSA Complaint #11405238 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11405238
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	August 12, 2020
Date Filed	March 28, 2021
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

IT HAPPENED IN AUGUST OF 2020. VEHICLE WAS STATIONARY IN A GROCERY STORE PARKING LOT ON A CLEAR SUNNY DAY. IT WAS FAIRLY HOT OUTSIDE (A/C WAS RUNNING) AND I WAS SITTING IN THE CAR EATING WHEN I HEARD A POPPING/CRACKING SOUND. AT FIRST I THOUGHT IT WAS THE PLASTIC SUSHI CONTAINER I WAS EATING OUT OF BREAKING, BUT THEN I SAW A CRACK HAD FORMED AT THE TOP OF THE PASSENGER SIDE WINDSHIELD. IT CONTINUED RADIATE AND NOW IS A LONG CRACK RUNNING THE LENGTH OF THE WINDSHIELD AND IS PARALLEL TO THE ROOF LINE.

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