NHTSA Complaint #11404859 — 2016 HYUNDAI VELOSTER

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO KOONS WOODBRIDGE HYUNDAI (1880 OPITZ BLVD, WOODBRIDGE, VA 22191) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS TOWED TO KOONS WOODBRIDGE HYUNDAI (1880 OPITZ BLVD, WOODBRIDGE, VA 22191) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.