NHTSA Complaint #11404749 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

MANUFACTURER (CHRYSLER) MAILED ME A LEGAL NOTICE THAT MY VEHICLE COULD CATCH FIRE AND / OR EXPLODE AT ANYTIME WHETHER PARKED, IDLING OR DRIVING BECAUSE OF A DEFECT IN THE HYBRID BATTERY COMPONENTS (INVERTER). THEY TOLD ME NOT TO PARK NEXT TO ANYTHING OR ANYONE, NOT TO ALLOW MOISTURE OF ANY KIND INTO THE VEHICLE AND TO NOT PARK OR STORE IT IN ANY ENCLOSED STRUCTURE LIKE A GARAGE. THEY SAID TO WAIT FOR A FIX FOR THE PROBLEM AS THERE WAS NOT YET RESOLUTION. I RESPONDED TO THEM ASKING FOR A LOANER CAR OR RENTAL AND WAS TOLD NO. IT HAS BEEN ALMOST A YEAR AND STILL NO CHRYSLER DEALERSHIP CAN OFFER A FIX, HOWEVER THEY DID COME OUT WITH A 2020 MODEL THAT WAS BUILT WITHOUT THE PROBLEM. THIS IS A SERIOUS SAFETY RECALL THAT OUR GOVERNMENT SEEMS TO BE IGNORING. I AM LEFT WITH A LEMON I CANNOT SAFELY STORE PARK OR DRIVE. I PAID 55K FOR THIS HYBRID, WAS TOLD I WOULD GET 80 MPG WHEN I ONLY GET 17 MPG AND I HAVE TO WORRY THAT IF MOISTURE GETS INTO THESE HYBRID BATTERY COMPONENTS BY VEHICLE COULD KILL ME OR OTHERS. I LIVE IN WASHINGTON WHERE EVERYTHING IS WET AND WE HAVE TO TAKE FERRIES..: CHRYSLER DOESN'T RESPOND TO MY LETTERS.