NHTSA Complaint #11403732 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11403732
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 18, 2021
Date Filed	March 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I BOUGHT A 2020 FORD EXPLORER LAST MAY. THE VEHICLE HAS LESS THAN 7500 MILES. MONDAY 3/15/21 I NOTICED A WHINING NOISE WHEN THE CAR WAS SHIFTING INTO GEARS. IT CONTINUED TO HAPPEN AS THE WEEK PROGRESS. IT GOT WORSE BY MID-WEEK. THURSDAY 3/19/21 I CALLED MY LOCAL FORD DEARLERSHIP AND WAS TOLD I COULD DROP IT OFF FOR SEVERAL DAYS OR THE NEXT AVAILABLE DATE WAS THE 2ND WEEKEND IN APRIL. I INFORMED MY HUSBAND WHO STATED THAT THERE WAS A PUDDLE OF FLUID UNDER MY CAR THIS MORNING. HE CALL ROADSIDE ASSISTANCE TO COME GET MY CAR. WE HAD TO MOVE IT FROM THE PARKING GARAGE I PARK IN TO THE STREET AND THERE WAS ALSO A BIG PUDDLE OF FLUID. HE CHECKED THE OIL AND THERE WAS PLENTY OF IT IN THE CAR. BY THE TIME THE TOW TRUCK ARRIVE THERE WAS JUST A SMALL PUDDLE UNDER THE CAR. NO WARNING LIGHTS ON CAR CAME ON TO INDICATE AN ISSUE.

Related Complaints for the 2020 FORD EXPLORER

Other POWER TRAIN Complaints

#11718314 — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

#11716301 — February 6, 2026 — The catalytic converters (both) on my 5-year-old Ford Explorer both failed due to cracked welds. This failure appears...

#11715965 — February 5, 2026 — Driving at speed and starting to slow down the vehicle downshifted hard and afterwards would shift hard on every shif...

#11713971 — January 28, 2026 — The contact owns a 2020 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, th...

#11712470 — January 21, 2026 — Car will be in drive or reverse, start to move with foot on gas then will shift itself into park

Recent Complaints for the 2020 FORD EXPLORER

#11719340 — EXTERIOR LIGHTING — February 20, 2026 — Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...

#11718691 — UNKNOWN OR OTHER — February 18, 2026 — My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...

#11718314 — ENGINE — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

#11718145 — UNKNOWN OR OTHER — February 15, 2026 — Sunroof clip broke and fabric sags which can affect visibility.

#11717248 — UNKNOWN OR OTHER — February 11, 2026 — The rear differential axle bolt on my vehicle has broken. There was no impact or collision prior to this failure. The...