NHTSA Complaint #11400012 — 2017 JEEP CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11400012 |
| Vehicle | 2017 JEEP CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
WHEN DRIVING AND MAKING A RIGHT OR LEFT TURN, AN ERROR MESSAGE POPS UP ON THE SCREEN STATING CAN NOT SWITCH GEARS WHILE IN DRIVE, THEN THE ENGINE SHUTS OFF, IT HAS HAPPENED TO ME 6+ TIMES IN THE LAST MONTH, IT HAS HAPPENED IN THE MIDDLE OF A LEFT TURN IN A BUSY INTERSECTION 3 TIMES AND ALMOST CAUSED AN ACCIDENT. ONCE CAR IS SHUT OFF AND YOU GIVE IT A MINUTE, WHEN YOU RESTART IT TAKES TIME TO TURN OVER. THIS IS SO UNSAFE AND I AM AFRAID EVERY TIME I DRIVE AS I DRIVE MY DAUGHTER IN THIS VEHICLE AND THINK THIS SHOULD BE A RECALL FOR SURE. I TOOK IT TO A MECHANIC THEY TEST DROVE AND HAD THE SAME ISSUE TWICE, THEY RAN DIAGNOSTICS AND NOTHING CAME UP, WHEN THEY RESEARCHED IT THEY FOUND THE COMPLAINTS ON THIS WEBSITE AND SAID I SHOULD TAKE IT TO A DEALERSHIP AND THEY READ THAT IT MAY HAVE SOMETHING TO DO WITH THE OIL BEING USED TO QUICKLY AND WHEN THE TURN OCCURS IT SUCKS IN AIR. PLEASE HELP!!!
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