NHTSA Complaint #11399861 — 2019 JEEP CHEROKEE

THIS VEHICLE STALLS OUT IN TRAFFIC AND STUTTERS WHEN STARTED. EVEN WHEN THE AUTOSTART BUTTON IS "ON" THE CAR HESITATES AND STALLS FROM STOP TO GO. I HAVE ALMOST BEEN HIT WHEN TRYING TO PULL OUT FROM AN INTERSECTION FROM A STOP. THE SUV SMELLS OF BURNING OILS ALL THE TIME. I SET A SERVICE APPT WITH THE DEALER TO ASSESS THE STALLING PROBLEM AND BURNING OIL SMELL. I WAS TOLD THAT THE STALLING WAS FROM THE "ENGINE PERFORMANCE" AND NOTHING COULD BE DONE. AS FAR AS THE BURNING OIL SMELL, I WAS TOLD THE ENGINE BURNS THROUGH 1 QUART OF OIL PER 1,000 MILES AND I WILL NEED TO CONSTANTLY CHECK THE OIL. THEY CANNOT DO ANYTHING ABOUT IT, IT IS THE WAY IT IS MADE. THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS! JEEP HAS NOT BEEN VERY HELPFUL.