NHTSA Complaint #11399677 — 2017 KIA SPORTAGE

THE ENGINE HAS BEEN BURNING OIL SINCE 2019. I TOLD THE SERVICE DESK AND THEY SAID A QT EVERY 1000 MILES IS NORMAL. IT STARTED TO WORSEN. IN JANUARY 2021 THE DID AN OIL CONSUMPTION TEST. I DRIVE TO CAR FOR 957 MILES AND THE DEALERSHIP TOLD ME THE CAR WAS DOWN 2 QTS OF OIL. THEY SAID THEY RUN THE TEST AGAIN. THEY FILLED THE CAR WITH WHAT THEY SAID WAS THE RIGHT AMOUNT.THE NEXT MORNING AFTER GETTING MY CAR BACK I CHECKED THE DIPSTICK THREE TIMES. THE OIL WAS A 1/2 INCH OVER THE FILL MARK I RETURN THE CAR WITH LESS THE 1000 MILES AND THIS TIME THEY SAID IT WAS ONLY DOWN A QT. AND IT WAS IN MANUFACTURERS SPEC FOR CONSUMPTION . I TOLD THEM IT WAS OVER FILLED SO THEY SAID WE WILL TEST IT AGAIN. THIS TIME THEY TOLD ME TO BRING IT BACK AT 1500 MILES. I HAVE NOT REACHED THAT AMOUNT OF MILES YET . I WORRIED ABOUT HAVING CATASTROPHIC ENGINE FAILURE WHILE I'M DRIVING . THEY HAVE ALREADY INSTALLED TWO TRANSMISSION THAT WERE DEFECTIVE.I WILL SUPPLY ANY OTHER DOCUMENTS YOU NEED .