NHTSA Complaint #11399498 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11399498
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	March 3, 2021
Date Filed	March 6, 2021
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WENT TO START CAR ON WED AN WAS MAKING A VERY LOUD NOISE. SHUT IT OFF AND CHECK FLUIDS AND EVERYTHING WAS FINE. HAD CAR TOWED TO DEALER AND THE INSPECTED IT. TOLD ME IT WAS METAL IN THE ENGINE AND MOTOR WAS SHOT. WAS TOLD THAT IT WOULD BE $14000 FOR A NEW ENGINE OUT OF MY POCKET. THIS IS THE REASON FOR THE RECALL AND NOW MY CAR IS DISABLED. I AM WITHOUT A VEHICLE UNTIL THIS MATTER IS RESOLVED. I HAVE VIDEO FROM THE DEALER BUT IT WONT LET ME SEND IT FOR MY REPORT.

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