NHTSA Complaint #11399463 — 2019 TESLA MODEL X

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11399463
Vehicle	2019 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	February 6, 2021
Date Filed	March 6, 2021
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE CAR'S ELECTRONICS FAIL WHILE DRIVING . THE MAIN MONITOR SHUTS OFF WHILE THE CAR IS ON THE ROAD. IT SHUTS OFF FOR SEVERAL MINUTES AND THEN COMES BACK ON. EXTREMELY SCARY AS EVERYTHING ON THIS CAR IS CONTROLLED ON THE LARGE SCREEN AND WHEN IT SHUTS OFF , YOU CANNOT MODIFY , CONTROL OR CHANGE ANYTHING . HAPPENS ATLEAST ONCE A WEEK IF NOT MORE . TESLA TECHNICIAN ACKNOWLEDGED THE PROBLEM BUT CANNOT FIX IT SAYING THAT IT HAS BEEN AN ISSUE WITH MODEL X.

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