NHTSA Complaint #11398903 — 2013 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. UPON HIS PERSONAL INSPECTION, THE CONTACT DISCOVERED THAT THE VEHICLE CONSUMED APPROXIMATELY A QUART OF OIL WITHIN A WEEK. THE CONTACT TOOK THE VEHICLE TO MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) WHERE THEY AGREED TO TEST THE OIL CONSUMPTION ON THE VEHICLE AND REPLACE THE OIL AS NEEDED. AFTER APPROXIMATELY FIVE VISITS, THE DEALER ACKNOWLEDGED THE OIL CONSUMPTION FAILURE HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) WHICH THE CONTACT LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.